Right of Withdrawal

Last updated: February 18, 2026

1. Right of Withdrawal for Consumers

Consumers generally have a statutory right of withdrawal of 14 days for contracts concluded outside business premises and for distance contracts.

2. Withdrawal Period

The withdrawal period is 14 days from the date of conclusion of the contract.

3. Exercising the Right of Withdrawal

To exercise your right of withdrawal, you must inform us by means of a clear declaration of your decision to withdraw from this contract.

Recipient:
Mustafa Yesilyayla
Kurt-Schumacher-Straße 76
67663 Kaiserslautern, Deutschland
Email: service@thumbpilot.app

4. Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you promptly and no later than 14 days from the day we receive notice of your withdrawal.

We will use the same means of payment that you used for the original transaction for this reimbursement, unless expressly agreed otherwise with you.

5. Early Commencement of Performance / Digital Content

For services, a proportionate reimbursement of value may be owed if you have expressly requested that we begin performance before the expiry of the withdrawal period.

For digital content not supplied on a physical medium, the right of withdrawal expires early only if you have expressly consented in the ordering process to us beginning contract performance before the expiry of the withdrawal period, and you have confirmed that you are aware that you thereby lose your right of withdrawal.

For credit purchases with immediate usability, this consent is obtained in the Stripe checkout as a mandatory confirmation. The text version displayed at the time, the acceptance status, timestamps and technical proof values are stored for evidentiary purposes.

6. Exclusion for Businesses

The statutory right of withdrawal applies only to consumers. No voluntary right of withdrawal is granted to businesses.

7. Model Withdrawal Form

If you wish to withdraw from the contract, please complete and return this form:

To:
Mustafa Yesilyayla, Kurt-Schumacher-Straße 76, 67663 Kaiserslautern, Deutschland
Email: service@thumbpilot.app

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following goods (*)/provision of the following service (*)

Ordered on (*) / received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for paper communication)
Date

(*) Delete as applicable.